Listing Id: 315413
Company Name: Green Ray Computer & Mobile Trading
21 street Morror Road , Opposite Al Mashriq Bank,
POBox: 110687
Telephone Number: 026737453 / 0504298
Fax Number: 026737453
E-mail: info@greenraytrading.com
Website: http://www.greenraytrading.com
Business Activity: Computer and Mobile Sales ,Purchase and Maintenance,web designing etc
Company Profile:
COMPANY PROFILE 2014 STRATEGY We are a customer oriented company, providing our customers with long term optimal solutions for the implementation of information technologies. We aim to be a reliable partner so that our customers can be fully dedicated to their objectives and therefore achieve excellent results in their field of activity. We are fundamentally focussed on a personal approach and communication, highly specialised competency and maximum professionalism which consequently results in long term credibility. ABOUT THE COMPANY is a significant provider of infrastructure services in the field of information and communication technologies (ICT). We are able to professionally solve all the standard and individual requirements of our customers regarding information technology from the proposal for the solution, the implementation up to the operation, administration, and renewal up to full outsourcing. We have been operating on the market since 2005. During this time, we have entered into a number of strategic partnerships (HP Preferred Partner Gold, IBM Advanced Business Partner, Microsoft Gold Competency Partner, Symantec Platinum Partner,…) and have received many awards. We currently employ more than 31 staff and our company is established in the UAE. We have implemented the ISO 9001:2008 system of quality management for proposal and development, comprehensive supplies and the servicing of information technologies, the ISO/IEC 27001:2006 an information security management system for projects, complex supplies and services in ICT and system of ICT service management ISO/IEC 20000-1:2006. This ensures high long-term proficiency, standardized quality and information security. is primarily active in the following areas: ? Service ? Outsourcing ? System, application and hardware infrastructure ? Consolidation, virtualization and cloud computing ? Security technologies ? Mobile Device Management ? Document administration system ? Business process management ? Multi-licensing, Software Asset Management Green Ray Computer & Mobile Trading Green Ray Computer & Mobile Trading PRODUCTS AND SERVICES SERVICE The objective of the service department is to provide good quality and quick servicing to full customer satisfaction. Geographically, we offer servicing for the entire territories of the United Arab Emirates. As for the remaining countries, during the implementation of multinational projects, we cooperate with selected specialised companies which provide servicing in the required range and quality We have available Three main service regional technical offices located in regional towns. for our customers we have available an integrated contact point. central controlwhich records and coordinates all such a structure allows us to provide servicing within four hours from reporting, at any location in the CR. A strong partnership with our suppliers helps to ensure customer satisfaction - we are the long-term exclusive service partner of NEC Displays for monitors, plasma screens and projectors; a service partner to the NEC Computer company for personal computers, notebooks and NEC brand servers; partner of INGENICO company for EFT POS terminals and an authorized service partner for Hewlett-Packard with the right to use the titles, HP Authorized Service Delivery Partner and HP Authorized Service Management Partner as well as to provide a comprehensive warranty and after warranty service for the entire product portfolio of the Hewlett-Packard brand and a service partner for the DELL company. The awarding of such titles is conditioned by regular training and certifying of the service staff which are at the same time a guarantee of the high quality of the provided service. For a selected number of customers, we have also entered into a service contract with other leading global manufacturers (IBM, Lenovo...) which allow us to ensure within the project for a specific customer, an identical level of service for any brand of equipment operated by that customer.
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