Listing Id: 318366
Company Name: Contact Center International
SIT Tower 21st floor, Office # 2104 and # 2105 Du
POBox: 341334
Telephone Number: 042532223
Fax Number: 042532225
E-mail: sales@cci.ae
Website: http://www.cci.ae/
Business Activity: call center, answering service, outsourcing service, virtual receptionist
Company Profile:
PROUD TO BE… The innovative contact centre of the new generation LOCATED IN… SIT Tower Dubai Silicon Oasis with the European branch in Prague, Czech Republic. WE PROVIDE… Full Customer Experience Management EXPERIENCED… 15 years in Call Centre services worldwide TRUSTED BY … International companies i.e Majid Al Futaim, Carrefour GCC, IC4UAE.com, Regus, Dell, Citibank and more. We are pleased to introduce our company as a business support unit operating with various categories of products portfolios with a main aim of delivering essentials to businesses of any sector in terms of optimizing process modules, IT infrastructure & outsourced service provision. Our mission is to be Leader in Customer Experience Management. CCI is a contact center of the new generation. Besides traditional multichannel interaction service we practice full Customer Experience Management (CEM) Our service Communication: ? New generation Helpdesk & Customer Service outsorcing Managing multichannel interactions - calls, emails, web etc. ? Building superior customer experience with all services provided. Process: As the first step, CCI´s experienced consultants provide the design and implementation assistance to your projects using large form volumes, critical data and business and processing rule definitions. In the second step, we run your day-to-day operations from the most modern business process outsourcing centre in Dubai. Insight: ? Innovative analyses: Learning from Voice of a customer, understanding the meaning of customer interactions. ? Advance technology Our Facilities Servers: ? Our facility is built to allow multiple servers hosting for internal & external applications with 24/7 running services& support. IT Development Platforms: ? Dedicated IT development platforms with specialized personnel (Onshore & Offshore) are in service to develop, customize & support responsively all technology needs relevant to lines of business complying with various specifications & changes of infrastructure. Call Center for IT & Business Support: ? A fully functional & equipped with IP telephones with cutting edge communication technologies with a technology base built to providing services on both outbound & inbound basis. ? Analytic & CRM systems are associated to the center’s software taking your customer service experience to another level in terms of data analysis & service interaction. Main components constitutes of PBX with latest technology, multiple function IP lines, IVR with multiple customization options, SMS service etc... - See more at: http://www.yello.ae/company/347410/contact-center-international#sthash.KO3swvVD.dpuf
Update This Listing Request For Removal
ADVERTISEMENTS
Map Location of Contact Center International
View Larger Map
Disclaimer: If you are looking for a job in Contact Center International or just looking for salary information in the company then this site is not for you because we does not provide the information that you are looking for. This site is a business directory site and not a recruitment site, if you want apply for a job you may click on the link provided bellow.
Applying for a job ?
Submit Your CVRelated Business to "Contact Center International":